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Live Tech Support is available seven days a week. You can reach us between the hours of 9 A.M. and 5 P.M. PST Monday - Friday. We can be reached at 602-485-3366. If you've lost your password, there is a $10.00 charge for retrieval. If you need support for any other reason, the charge will be $20.00 per fifteen minutes. Most matters are resolved within fifteen minutes. We apologize for needing to charge for technical support, but the software is free, after all, and employing personnel necessary for support does not come for nothing.
Before you call tech support, unless you've lost your password, we suggest you try to find a solution in the following related areas:
{frequently asked questions}
Questions other users have needed answers reside here along with general information such as how We-Blocker operates, and how you can take advantage of its various functions.
{system requirements}
Learn if you have the necessary hardware and software to install We-Blocker.
{installation}
This visual overview of the installation procedure will assist you in easily getting up and going.
{access we-blocker's controls}
Visual tutorial on how to access the various functions and controls within We-Blocker so you can customize the program to your liking.
{master controls}
What are they? How do they work? Find out here through these visual examples.
{manual blocking}
Learn how to request for sites to be blocked and unblocked through submission forms within We-Blocker itself and via our web site.
troubleshooting
Here you can learn what to do if you {cannot access the Web} as well as {discover solutions to common problems}.
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