UNINSTALL PROBLEMS
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PROBLEM |
SYMPTOMS |
SOLUTION |
| Can not uninstall We-Blocker |
There is no We-Web program group in the Start Menu to uninstall from.
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Go to your Windows Start Menu, choose Run, and type in "weuninstall." |
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Can not uninstall We-Blocker |
Uninstall program asks for a password and I can't remember it. |
You will need to contact We-Blocker to get access to your system. (see below) |
| I cannot access any websites after uninstalling We-Blocker |
- In Internet Explorer, a message appears with the following message: "This page cannot be displayed....."
- In Netscape, an alert box appears with the following message: "No response from server....."
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Select "Direct Connection to the Internet"
- In Netscape: Edit Menu > Preferences > Advanced > Proxies
- In Internet Explorer: Tools > Internet Options > Connections Tab > Settings Button under Dial-Up Settings > UnCheck Proxy Server Box
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INSTALLIATION PROBLEMS |
PROBLEM |
SYMPTOMS |
SOLUTION |
| We-Blocker works in IE but not Netscape |
I am able to access blocked sites in Netscape but the same site is blocked in Internet Explorer |
Netscape is installed in a non-standard directory. There are 2 solutions to this problem, depending on how much security you require.
- Solution 1 (less secure) Manually change the proxy settings Edit Menu > Preferences > Advanced > Proxies > Manual Proxy Configuration > View > HTTP 127.0.0.1 Port 6711
- Solution 2 (more secure) Uninstall Netscape and re-install in the standard default directory.
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| I cannot access any websites after uninstalling We-Blocker |
- In Internet Explorer, a message appears with the following message: "This page cannot be displayed....."
- In Netscape, an alert box appears with the following message: "No response from server......"
|
We-Blocker proxy setting are incorrect. Your Internet Service Provider does not require a proxy server and the 'Use Proxy Server' box is checked. Uncheck the 'Use Proxy Server' box in the General Tab of your We-Blocker Controls Window.
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